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Rand The Pocket Prophet

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Service and Repair

Repair coverage, service process, and common service fees for Quote/0.

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This page explains repair coverage, the service process, and common service fees for Quote/0. The fees below do not apply to non-user-caused issues covered by warranty.

Quote/0 Service Fees

Current service prices for common out-of-warranty Quote/0 repairs.

Service itemService priceNotes
Display replacementUS$7
Mainboard replacement serviceUS$6
Out-of-warranty battery replacementUS$3
Out-of-warranty housing + NFC replacementUS$8

Coverage and service process

  • The fees below are for out-of-warranty repair service. They apply only to devices outside the warranty period, or to user-caused damage during the warranty period. They do not apply to non-user-caused issues covered by warranty.
  • For repair service, contact the channel where you purchased the device. The purchase channel will help register the repair request; once registered or contacted, the repair process can begin.
  • Before repair, MindReset will confirm the service item and final price based on inspection results.
  • Basic inspection and base labor fees are currently waived.
  • Unlisted damage, missing parts, or combined repairs will be confirmed separately after inspection.

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About Rand/0

Rand/0 The Pocket Prophet is a smart e-ink device you can carry with you. With shake, dual-button, and NFC interactions, it gives everyday small questions a light nudge forward.