User Agreement

Last updated: August 5, 2025

Welcome to the products and services provided by Shenzhen MindReset Technology Co., Ltd. (hereinafter “we” or “the Company”). Before you start using our products and services, please read and fully understand this User Agreement and Privacy Policy (hereinafter “this Agreement”).

This Agreement is a legally binding document between you and Shenzhen MindReset Technology Co., Ltd. regarding your use of our products and services.

I. Acceptance and Modification of the Agreement

By clicking to accept,agreeing to this Agreement in writing, or by accessing or using our products and services, you acknowledge that you have read, understood, and agree to be bound by all of its terms.

If you do not agree with any part of this Agreement, please do not use, or proactively stop using, our products and services.

By using our services, you represent that you are at least 18 years old. If you are under 18, you represent that you have your parent or legal guardian's permission to use the service and that they have read and agreed to this Agreement on your behalf.

We reserve the right to amend this Agreement at any time. When we make changes, we will notify you by posting the revised terms on our website, through notifications within the service, or by other reasonable means. Your continued use of our products and services after the changes become effective will constitute your acceptance of the updated Agreement.

II. Scope of Services

Our services include, but are not limited to, smart device network provisioning, device management, updates, remote control, and data storage and analysis. We are constantly evolving our offerings, and you can explore all available services within our [app/website/platform].

Certain services may require compatible devices, software, or internet access. You are responsible for obtaining and maintaining these requirements. We reserve the right to modify, suspend, or terminate any part of our services at any time, and we will make reasonable efforts to notify you of any material changes.

III. User Account and Security

To access our full range of services, you must register for an account. You agree to provide true, accurate, current, and complete information during registration, and to maintain and promptly update this information as needed. You are responsible for maintaining the confidentiality of your account password, and you are fully responsible for all activities that occur under your account.

You agree to notify us immediately if you become aware of any unauthorized use of your account or any other breach of security. While we will take reasonable steps to assist you, we are not liable for any loss or damage arising from unauthorized access to your account, unless it is the direct result of our negligence or breach of this Agreement.

IV. User Conduct

When using our products and services, you must comply with all applicable laws and regulations of the People's Republic of China and agree not to engage in any illegal activities. You are strictly prohibited from producing, publishing, or disseminating any information that opposes the fundamental principles of the PRC Constitution; endangers national security, discloses state secrets, subverts state power, or undermines national unity; or harms national honor and interests. Furthermore, you must not post content that incites ethnic hatred or discrimination, undermines ethnic unity, disrupts state religious policies, or promotes cults and illegal superstitious practices. You are also forbidden from spreading rumors, disrupting social order, undermining social stability, or disseminating materials related to obscenity, pornography, gambling, violence, terror, or abetting crime. Finally, you may not use the services to insult, defame, harass, or infringe upon the lawful rights of others, including their privacy, or to distribute content that is false, fraudulent, harmful, coercive, vulgar, or otherwise morally objectionable, as well as any other content restricted or prohibited by Chinese law.

V. Intellectual Property

All materials within our products and services—including but not limited to text, graphics, logos, images, audio, video, trademarks, source code, and software (collectively, 'Our Content')—are the property of MindReset Technology Co., Ltd. or its licensors and are protected by the copyright, trademark, patent, and other intellectual property laws of the People's Republic of China and relevant international treaties.

Your License to Use Our Services We grant you a limited, non-exclusive, non-transferable, and revocable license to access and use our products and services for your personal, non-commercial purposes. This license is contingent on your compliance with this Agreement. This license does not grant you any right to reproduce, modify, distribute, or commercially exploit Our Content without our express written permission. To enable the Service, this license may require the download and installation of software on your device, and you agree that we retain full ownership of all intellectual property rights in such software.

VI. Privacy Protection

Privacy and Data Protection We are committed to protecting your privacy and strictly comply with all applicable laws. Our collection, use, storage, and protection of your personal information are governed by the Personal Information Protection Law of the PRC and other relevant data protection laws. To provide our services, we may collect information, including but not limited to: • Account Information: (e.g., mobile number, email address) • Device Information: (e.g., device model, OS version, unique device identifiers, and other device attributes) • Log Information: (e.g., IP address, browser type, language, and access times) • Location Information: (e.g., GPS, WLAN access points, and other sensor data) • Usage Data: (e.g., page visits and interactions, collected via analytics tools such as Microsoft Clarity)

We are committed to the following principles: • Data Minimization: We only collect personal information that is necessary to provide and operate our services. • Security: We implement robust security measures to safeguard your personal information. • No Unauthorized Sharing: We will not share, transfer, or publicly disclose your personal information without your consent, unless required by law or other legal processes. For complete details, please review our full Privacy Policy available at /docs/privacy.

VII. Data Security and Protection

We implement reasonable and appropriate industry-standard security measures to safeguard your personal information, including the use of encryption to ensure confidentiality, robust protection mechanisms to prevent malicious attacks, strict access controls to limit access to authorized personnel, and regular security and privacy training for our employees. Nevertheless, you acknowledge that no method of transmission over the internet or method of electronic storage is entirely secure, and despite our best efforts, absolute security cannot be guaranteed due to inherent technical limitations and the possibility of malicious third-party actions. Furthermore, you understand and agree that the systems and communication networks you use to access our services may be subject to issues or failures arising from factors beyond our reasonable control, and you accept the inherent risks associated with such external factors.

VIII. Device Provisioning and Use

Device Provisioning and User Responsibilities To provision a device, you are responsible for ensuring your mobile phone has an active Wi-Fi connection and that Bluetooth is enabled. During this process, you will be prompted to grant certain permissions (such as Location, Wi-Fi, and Bluetooth). You acknowledge that these permissions are required by your mobile operating system to allow the app to scan for and connect to nearby devices, and you agree that we may collect necessary device and network information solely for the purposes of completing the provisioning and ensuring ongoing service functionality. Once provisioned, you can use our application to manage and control the device, including functions such as viewing status, remote control, and software updates. For the security and proper functioning of your device and our services, you agree to promptly install any updates made available for the application and device firmware.

IX. Changes, Suspension, or Termination of Services

We reserve the right to modify, suspend, or discontinue our services, or any part thereof, at our sole discretion. While we may do so for free services at any time without prior notice, we will provide you with reasonable prior notice of any material adverse changes to or discontinuation of paid services. Furthermore, we may suspend or terminate your access to the services immediately and without prior notice if we determine that: you have provided false, inaccurate, or incomplete information; you are in breach of any applicable laws or any term of this Agreement; we are required to do so by law or by a governmental or judicial authority; or such action is necessary to protect the security or integrity of our services, other users, or the public. Upon termination or suspension for any reason, your right to use the services will immediately cease, and we are under no obligation to retain or provide you with access to any of your data or content post-termination, except where required by applicable law.

X. Third-Party Products or Services

Our services may contain links to third-party websites, products, or services that are not owned or controlled by us. You acknowledge that we do not endorse and assume no responsibility for the content, privacy policies, or practices of any third-party services. We encourage you to be aware when you leave our services and to read the terms and conditions and privacy policy of any third-party service that you visit or use. You expressly agree that your use of any third-party services is at your sole risk, and your relationship with that third party is governed solely by your agreement with them. Any claims or disputes arising from your interaction with a third party must be resolved directly between you and that party, and you agree not to involve us in any such matter.

XI. Disclaimer

OUR SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL WE BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING FOR LOSS OF PROFITS, DATA, OR BUSINESS INTERRUPTION, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF, OR INABILITY TO USE, THE SERVICES. THIS LIMITATION OF LIABILITY APPLIES REGARDLESS OF THE CAUSE, INCLUDING, WITHOUT LIMITATION, SERVICE INTERRUPTIONS OR FAILURES RESULTING FROM ACTS OF GOD, CYBER-ATTACKS, FAILURES OF TELECOMMUNICATIONS OR POWER SYSTEMS, DEFECTS IN THIRD-PARTY SERVICES, OR ANY OTHER CAUSE BEYOND OUR REASONABLE CONTROL.

XII. Indemnification

Indemnification You agree to indemnify, defend, and hold harmless MindReset Technology Co., Ltd., its affiliates, officers, directors, and employees, from and against any and all claims, liabilities, damages, losses, costs, and expenses, including but not limited to reasonable attorneys' fees, arising out of or in any way connected with your breach of this Agreement, your violation of any applicable laws, or your infringement of the rights of any third party.

Governing Law and Dispute Resolution This Agreement and any dispute arising out of or related to it shall be governed by and construed in accordance with the laws of the People's Republic of China. You agree that any legal action or proceeding arising out of or relating to this Agreement shall be brought exclusively in the competent courts located in Shenzhen, People's Republic of China.

XIII. Governing Law and Dispute Resolution

Governing Law This Agreement, including its formation, performance, interpretation, and any disputes arising therefrom, shall be governed by and construed in accordance with the laws of the People's Republic of China, without regard to its conflict of law principles.

Severability If any provision of this Agreement is held by a court of competent jurisdiction to be invalid, illegal, or unenforceable for any reason, such provision shall be eliminated or limited to the minimum extent such that the remaining provisions of the Agreement will continue in full force and effect.

Dispute Resolution The parties agree to first attempt to resolve any dispute, claim, or controversy arising out of or relating to this Agreement through good faith negotiation for a period of thirty (30) days upon written notice from one party to the other. If the dispute is not resolved within this period, either party may submit the dispute to the exclusive jurisdiction of the Shenzhen Internet Court in the People's Republic of China for resolution through litigation.

XIV. Your Data Protection Rights

In accordance with the Personal Information Protection Law of the PRC and other applicable regulations, you have the following rights regarding your personal information:

1. Right to Information: To be informed about how we collect and process your personal information.
2. Right to Consent and Withdraw Consent: To provide or withdraw your consent for the processing of your personal information at any time.
3. Right of Access: To access and obtain a copy of the personal information we hold about you.
4. Right to Rectification: To request the correction of any inaccurate or incomplete personal information.
5. Right to Erasure: To request the deletion of your personal information under specific conditions as stipulated by law.
6. Right to Account Deletion: To request the closure and deletion of your user account.

To exercise any of these rights, you may contact us using the methods detailed in the "Contact Us" section of this Agreement.

XV. Contact Information

Should you have any questions, comments, or suggestions regarding our products and services, or if you need to exercise your personal information rights as outlined in this Agreement, please direct all communications to us via the methods provided on our contact page, available at: /docs/contact

XVI. General Provisions

1. Headings The headings of sections and paragraphs in this Agreement are for convenience only and shall not affect its interpretation.
2. No Waiver The failure of either party to exercise or enforce any right or provision of this Agreement shall not constitute a waiver of that right or provision.
3. Severability If any provision of this Agreement is held by a court of competent jurisdiction to be invalid, illegal, or unenforceable for any reason, such provision shall be severed, and the remainder of the provisions shall continue in full force and effect.
4. Entire Agreement This Agreement constitutes the entire agreement between you and Shenzhen MindReset Technology Co., Ltd. regarding the subject matter hereof and supersedes all prior or contemporaneous understandings and agreements, whether written or oral.